Find out what Window World Carolinas customers are saying about our products and services.
4.9 790 reviews
Reviews
PH
★★★★★
Our experience with Window World was great from start to finish. They were nice, professional & our windows & sliding glass doors changed the the entire look & feel of our house.
MC
★★★★★
Very professional. When I had an issue they responded quickly and took care of it.
LR
★★★★★
We purchased a whole house of new windows several years ago from Window World Carolinas. We have been very pleased with our choice since then. Our home is much more consistently cooled and warmed with no hot or cold spots near the windows. As a bonus our home is also much quieter!
Fast forward to 2026. We noticed that a few of the windows had shown failure between the panes. We contacted Window World and they were very prompt in sending someone out quickly who confirmed our suspicions and reordered the replacement windows. They were installed last week as promised, with no additional cost to us. The Lifetime Guarantee was honored, and the technician was fast and thorough. I cannot recommend them any higher. Great product, great people, great service! Thank you, Window World Carolinas!!
DM
★★★★★
They did a great job. Very happy with the door/windows and the installation. Highly recommend
AT
★★★★★
Thanks to Window World for doing a terrific job! Our sunroom with the new windows/screens looks amazing. We can now use our sunroom all year long!!
LW
★★★★★
The guys arrived early and got to work! I was so impressed with their work. They were friendly and very professional. Showed me how the windows worked and cleaned up the area. I was very impressed with how fast they completed my windows. I highly recommend this company.
LG
★★★★★
Window World has been a wonderful experience from beginning to end – from sales to installation. For me, this was a major and expensive project to finally undertake. And after several proposals, Window World presented the best price with the best window construction. All my questions were answered, in particular, the spacers and Lo-E coatings. The installers were meticulous, working methodically and efficiently, with a thorough final clean-up. I am so pleased with my new Energy Efficient windows, but overall, working with Window World Carolinas.
DF
★★★★★
Roger and his crew did an outstanding installation. Absolutely no mess left behind and only 6 hours to install 22 windows. Friendly, knowledgeable and caring about our home. 6 Stars ******
YP
★★★★★
Window World Carolinas did such a fantastic job replacing my windows that I did not hesitate to ask them to replace my front door. As before, they did a fantastic job.
KC
★★★★★
I got quotes from four different companies prior to going with window world. Marc was honest with me and I trusted his insight and expertise. We had 5 windows and a back door that needed replacing. Window World was the most affordable quote, had a competitive warranty, and did not feel like they were trying to upsell us like some of the other companies.
Willian and Sebastien did such a great job installing our windows. They were on time, professional, explained every step in the process, and left my house cleaner than it was prior to the window install. The finished the project in a few hours and were a delight to work with.
JM
★★★★★
Great experience from our sales rep Marc and the installation team headed by Roger. Would highly recommend this company for anyone looking for new windows. Very professional and we couldn’t be more satisfied.
RH
★★★★★
Great install from Dimitri and team. Arrived on time and got right to work; front door was as ordered and installed quickly and well.
TS
★★★★★
Window World has been so great in dealing with the issues we encountered from Hickory office. So glad this office took over. They are prompt and committed to doing quality work. Tim, Ashley, Danielle, Roger & Dimitri are wonderful!! Highly recommend this N Charlotte Window World office to buy your windows!!
CC
★★★★★
Great quality!!! Installation was very good!!!
RR
★★★★★
The sales professional was excellent. Very thorough and knew his product very well. On installation, all windows were installed with precision and extraordinary detail. An outstanding job was done by all. Everything was cleaned up as if it never happened. Just new windows. We had 22 replaced.
EC
★★★★★
The came out and gave a fair market price. We signed and they ordered the windows. A few weeks later 3 very nice guys showed up and did a very professional job. The windows look amazing and they did exactly what they said they would do. Sometimes that’s a hard thing to find these days. I will be recommending them to my neighbors as their needs arise.